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Check the internet connection, make sure it’s working and try again.

Sometimes, the internet may not be working on your PC due to which you are not able to download the files. The first thing that you should do is check your internet connection whether it is working or not. If you are having issues with WhatsApp Web and it is not downloading the media files then here are some things that you can try to fix this issue. It can be due to several different reasons but you can fix it easily. The issue is only on WhatsApp Web where you are not able to download the media files. Either the download button is not displayed or you click on the Download button but nothing, however, downloading the same file on mobile works perfectly fine. Sometimes when you are using WhatsApp Web then it does not function properly and does download the media files. WhatsApp lets you send files of different types, be it an image, video or PDF, you can send all types of files via WhatsApp.